Privacy Policy
How New Yono Games protects and handles your personal information
Last updated: January 2025
1. Introduction
At New Yono Games, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how New Yono Games collects, uses, discloses, and safeguards your information when you visit our website or use our services.
By using New Yono Games, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
New Yono Games may collect the following personal information:
- Name and contact information (email address, phone number)
- Date of birth and age verification
- Payment information and transaction history
- Account credentials and preferences
- Communication records with our support team
2.2 Technical Information
We automatically collect certain technical information when you visit New Yono Games:
- IP address and device information
- Browser type and version
- Operating system and device identifiers
- Pages visited and time spent on our website
- Referral sources and search terms
2.3 Gaming Information
New Yono Games collects information related to your gaming activities:
- Game preferences and playing patterns
- Rewards and achievements
- Account balance and transaction history
- Responsible gaming settings and limits
3. How We Use Your Information
New Yono Games uses your information for the following purposes:
- Account Management: To create and manage your New Yono Games account
- Service Provision: To provide gaming services and process transactions
- Security: To verify your identity and prevent fraud
- Communication: To respond to your inquiries and provide customer support
- Compliance: To meet legal and regulatory requirements
- Improvement: To enhance our services and user experience
- Marketing: To send you relevant promotions and updates (with your consent)
4. Information Sharing and Disclosure
New Yono Games does not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating New Yono Games, such as:
- Payment processors and financial institutions
- Customer support and analytics services
- IT infrastructure and security providers
- Regulatory and compliance services
4.2 Legal Requirements
New Yono Games may disclose your information when required by law, including:
- To comply with legal processes or government requests
- To protect our rights, property, or safety
- To investigate potential violations of our terms
- To prevent fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, New Yono Games may transfer your information to the new entity, subject to the same privacy protections.
5. Data Security
New Yono Games implements comprehensive security measures to protect your personal information:
- Encryption: All data is encrypted using industry-standard SSL/TLS protocols
- Access Controls: Strict access controls limit who can access your information
- Regular Audits: We conduct regular security audits and assessments
- Employee Training: Our staff receives regular privacy and security training
- Incident Response: We have procedures in place to respond to security incidents
6. Data Retention
New Yono Games retains your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Improve our services and user experience
When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.
7. Your Rights and Choices
As a New Yono Games user, you have the following rights regarding your personal information:
7.1 Access and Update
You can access and update your personal information through your New Yono Games account settings or by contacting our support team.
7.2 Deletion
You may request deletion of your account and personal information, subject to legal and regulatory requirements.
7.3 Marketing Preferences
You can opt out of marketing communications from New Yono Games at any time by updating your preferences or contacting us.
7.4 Data Portability
You may request a copy of your personal information in a portable format.
8. Cookies and Tracking Technologies
New Yono Games uses cookies and similar technologies to enhance your experience:
8.1 Essential Cookies
These cookies are necessary for New Yono Games to function properly and cannot be disabled.
8.2 Performance Cookies
These cookies help us understand how visitors interact with New Yono Games and improve our services.
8.3 Functional Cookies
These cookies remember your preferences and settings to provide a personalized experience.
8.4 Marketing Cookies
These cookies are used to deliver relevant advertisements and track marketing campaign performance.
You can control cookie preferences through your browser settings, though disabling certain cookies may affect New Yono Games functionality.
9. International Data Transfers
New Yono Games may transfer your information to countries other than your country of residence. When we do so, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
New Yono Games is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
New Yono Games may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our platform
Your continued use of New Yono Games after any changes indicates your acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or New Yono Games' data practices, please contact us:
Email: [email protected]
Address: New Yono Games, Privacy Officer, 123 Gaming Street, Gaming City, GC 12345
Phone: +1-800-NEW-YONO
Questions About Your Privacy?
If you have any concerns about how New Yono Games handles your personal information, our privacy team is here to help.